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Home & everyday living · Eurofirany sp. z o.o. · Żywiec, Poland

EUROFIRANYHome · Żywiec

Frequently asked questions

Answers to common questions about shopping with us.

How do I order?

Add products to your cart and proceed to checkout. No account is needed — we only ask for your email and delivery address. After placing your order you receive an order number and a printable receipt. We then contact you by email to confirm payment and delivery. Questions: [email protected] or +48 33 861 01 86.

Which currency do I pay in?

All orders are charged in euros (EUR). Prices shown in USD, GBP or PLN are indicative conversions based on European Central Bank reference rates.

Can I return a product?

Yes. You have 14 days from delivery to withdraw from your purchase without giving a reason. See Returns & refunds.

How can I contact you?

Email [email protected], call +48 33 861 01 86, or write to Eurofirany sp. z o.o., Sienkiewicza 81, 34-300 Żywiec, Poland (KRS 0000877279, EUID PLKRS.0000877279, REGON 387 872 734).

Help

Good to know.

Quick answers about ordering, delivery, returns and payment.

Do I need an account to order?

No. Checkout is guest-only — we ask only for your email and delivery address, nothing more.

Which currency will I be charged in?

All orders are charged in euros (EUR), with VAT included where applicable. Prices in USD, GBP or PLN are indicative conversions using European Central Bank reference rates.

Where do you ship from?

Our company is based in 34-300 Żywiec, Poland. Orders ship from Żywiec; delivery cost and timing are confirmed by email after you order.

Can I return an item?

Yes. You have 14 days from delivery to withdraw from your purchase without giving a reason. We refund the price and standard delivery within 14 days of your withdrawal.

What guarantee do products have?

Under Polish consumer law we are liable for lack of conformity that appears within two years of delivery.

Will I get a receipt?

Yes. After placing an order you see a full order summary with your order number, items, delivery details and our company details — you can print it or save it as PDF.

Is my cart saved?

Your cart is stored on your device, so it stays there when you leave and come back. Prices are always refreshed from our current catalogue.

How do I contact you?

Email [email protected] or call +48 33 861 01 86. We welcome product and order enquiries.