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Home & everyday living · Eurofirany sp. z o.o. · Żywiec, Poland

Privacy policy

How we handle your personal data under the GDPR.

Data controller

Eurofirany sp. z o.o., Sienkiewicza 81, 34-300 Żywiec, Poland (KRS 0000877279, EUID PLKRS.0000877279, REGON 387 872 734). Contact: [email protected], +48 33 861 01 86.

Data we collect

  • Order data: name, email, delivery address, phone (optional), ordered items.
  • Messages you send us.

Purposes and legal bases

  • Processing and delivering orders — performance of a contract (Art. 6(1)(b) GDPR).
  • Accounting and tax records — legal obligation (Art. 6(1)(c)).

Recipients

We share data only with service providers needed to run the shop (hosting, payment and delivery providers), bound by data-processing agreements. We do not sell personal data.

Retention

Order data is kept as long as required by Polish commercial and tax law.

Your rights

You have the right to access, rectify, erase, restrict and port your data and to object to processing. Write to [email protected]. You may also complain to the Polish data protection authority (Prezes UODO, uodo.gov.pl).

Help

Good to know.

Quick answers about ordering, delivery, returns and payment.

Do I need an account to order?

No. Checkout is guest-only — we ask only for your email and delivery address, nothing more.

Which currency will I be charged in?

All orders are charged in euros (EUR), with VAT included where applicable. Prices in USD, GBP or PLN are indicative conversions using European Central Bank reference rates.

Where do you ship from?

Our company is based in 34-300 Żywiec, Poland. Orders ship from Żywiec; delivery cost and timing are confirmed by email after you order.

Can I return an item?

Yes. You have 14 days from delivery to withdraw from your purchase without giving a reason. We refund the price and standard delivery within 14 days of your withdrawal.

What guarantee do products have?

Under Polish consumer law we are liable for lack of conformity that appears within two years of delivery.

Will I get a receipt?

Yes. After placing an order you see a full order summary with your order number, items, delivery details and our company details — you can print it or save it as PDF.

Is my cart saved?

Your cart is stored on your device, so it stays there when you leave and come back. Prices are always refreshed from our current catalogue.

How do I contact you?

Email [email protected] or call +48 33 861 01 86. We welcome product and order enquiries.